| JR Topaz, 15th 2008f July, 2008 |
| They are DISHONEST! Globat automatically charges you for upgrades you did not request. Even if you decline quickly enough they’ll do it again a few weeks later. Twice they pulled this stunt on me! I never put any data on my site nor used any of their services still they claimed in their marketing email that - because my useage indicated that I needed more space they were going to upgrade my subscription (at twice the price, no less)! Then, near the end of your current subscription they’ll automatically bill you for the next year without your permission if you don’t cancel 18 days before the contract is up. When I emailed them my cancellation notice they ignored it. When I sent it the second time they sent an “automated reply” that I must PHONE in my cancellation. So to stop the “automatic renewal” you can't just email them (that’s written evidence) you gotta call (gives no evidence that you cancelled). They know that email is legal documentation and using the phone is not. Don’t use them, they cannot be trusted! |
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| Lisa, 01st 2008f June, 2008 |
They are HORRIBLE!! I have moved my hostingplan away already and I'm going to move my domain registrations as well. They do not deserve business with the way they manage it.
Automatic upgrades and 'automatic domain registration renewals' that DO NOT happen... my sites have been unavailable many times because they do not do their job.
DO NOT SIGN ON WITH GLOBAT.COM |
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| James Hamsen, 27th 2008f May, 2008 |
Stay away from them!
They try to charge you bogus "upgrades". Also my site that they are hosting is taking FOREVER to download onto browsers. Not worth the low price! I am taking my business elsewhere. |
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| Mark, 28th 2008f April, 2008 |
Hi Class Service? First thing we see on Globat is «always up, fast and easy». Always up? Two to four or five times a day, my site is down. Techs are working far away in Philippines, as said below.
Hi Class service would be making their promises true!
Angelo should be a friend of them!
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| angelo, 16th 2008f April, 2008 |
| Globat tech supports are great specially jay and pj. They will help you till the problem is solved. High Class service I must say!!! ^_^ |
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| Mark, 13th 2008f April, 2008 |
| Globat is surely the worst web hosting in the world. |
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| Mark Smith, 04th 2008f April, 2008 |
I am looking for a new host and after reading the reviews on these unauthorized visa charges, I decided to give them a call and ask if they still do this. Turns out they now have a opt-out option where they will remove your from their lis ONLY if you call them and ask for this to happen. If you don't and simply go through the process and sign up, then yes, they will send you special offers. If you don't respond to these emails, they will automatically charge your card. This was confirmed by the rep I just spoke to.
I let him know my dissatisfaction about this practice and that I am concerned about this and am hesitant to sign up. He told me I should speak to someone else in Sales. Wait a minute, I thought I was in sales... he was tech support. I asked him to take my number and name and have someone call me back as I was already on the phone for a while and this call was costing me money. He said that he can't do that, only forward me on. I asked if he can simply walk over to his sales department and give them the note, or send them an email. He said he can't. Now all this time, the phone line pretty staticky and it just didn't sound like I was calling LA from Washington so I asked where he is located... after a delay he responded that he works at a call center in the Philliipines!! So much for a local California based company!!! I'm outa here. |
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| Edmund, 28th 2008f March, 2008 |
| Globat is a SCAM!!! They will automatically upgrade your account without your approval and charge your credit cards. They will do this every couple of months in hope that you'll missed the email to opt out or not notice the charge on your credit card. Save yourself some time, headache, and money and go with another company. After canceling my account, I want nothing to do with this company ever again. They are disgusting! If they automatically charge your credit card, don't bother requesting a refund from them, just call your CC company. File a complaint with BBB. |
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| SM, 10th 2008f March, 2008 |
| globat is a total disaster. No customer support and worst hosting service. I am moving to simplywebhosting.com. |
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| Andrew, 03rd 2008f March, 2008 |
| Globat are complete con artists and need to have their asses kicked. The "auto upgrade" to big hosting plans while i was away on holiday made me want to puke. |
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| Marc-André, 23rd 2008f February, 2008 |
Last days I was as angry as most of you. After three years of relative peace, everything went bad in the last three weeks. The last week was terrible! Now, everything looks to be back to normal. And more, CEO decided to inform their customers about the problems now and in the future. I think (I hope) they learned big lesson (they say they do). I will therefore continue at Globat. I hope it is not a mistake! I don't think it is.
(Sorry about my English). |
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| Mike, 21st 2008f February, 2008 |
| Avoid at all costs !!! They should be arrested. This is not a service it is a scam. Spend and extra 2 dollars and get a real company |
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| Eric, 21st 2008f February, 2008 |
Today 2/21/07, globat is a total disaster. You cannot get to their site, globat.com, you cannot get to your own site hosted by them, and phone lines are completely tied up.
Overall they've been an ok host, but their speeds have been a little slow with my clients' FTP transfers and I've seen other reviews. Today all sites are down and that leaves me wondering WTH is going on. |
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| Dave, 21st 2008f February, 2008 |
Their main server has been down over 3 hours this week alone. Their servers are constantly down or have email problems. I have 5 alerts since monday our site was down, over 6 hours this week and counting.
Server and email issues are constant and have been an issue for over a year. |
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| jay, 21st 2008f February, 2008 |
| today globat has been down for nearly 4 hours, their home page (globat.com) and all the sites they are hosting are inaccessible. this is ridiculous. i have a client that needs to access information i have posted for him on my account and he cannot get it. this makes me look bad even though i have nothing to do with this issue. also i have been automatically upgraded and charged for the upgrades several times without my knowledge. i will be changing my host when my account expires march 28th. |
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| l, 17th 2008f February, 2008 |
| Don't get it for the low price!!! You will lose much more by simply being downtime. I've lost a LOT during the last week in adsense money since my sites were all down like half of the day. |
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| Jack, 17th 2008f February, 2008 |
| I've been using Globat for a long time now, and my sites are again down. Dont buy Globat account because it soiunds cheaper, coz you will lose 100 times more because of down time. In the last 1 days, I've lost more than 50 dollars just in adsense in addition to losing trusted visitors. (Also, YES, they do make unauthorized charges ALL the time.) |
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| Ryan, 23rd 2008f January, 2008 |
After searching and reading your complaint, I can’t resist sharing my
experience with Globat.com too. My initial purchase was 166 for a 2-year plan. On 2007 8/16, 10/25 and 12/20, they used this “Auto
Upgrade” trick to charge 49.95 from my account. By the time I am aware of this cheating billing, I already paid 2 of them. Hey, they didn’t
have my prove of the purchase!! I didn’t click anything or replying
any mail?
Now, after sending about 5 or 6 complainig email for a refund, they responded it has lapsed 90 days grace period. But the question is, do they have the transactional record stating my purchase? They simply cash my account because I have my credit card number stored in their database?
Stay aware from Globat! My share of the experience |
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| Richard, 29th 2007f December, 2007 |
| Just Fucking Terrible. Idiots dont even have a reliable way of dealing with lost passwords and according to their tech support they don't have an RBL department to deal with blacklists. WHAT KIND OF A FUCKING HOSTING COMPANY DOESNT HAVE AN RBL DEPARTMENT?! A shitty one thats who. |
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| DC, 12th 2007f December, 2007 |
| For the low price, yes, Globat may be a good choice. I use their service for FTP purpose. Downtime is not as critical as Web Hosting... But, watch out for their so-called Opt-Out emailing. They time-to-time send you an email to charge extra service whether or not your read the email, understood the email, email went into spam folder. Bad Bad Bad business conduct. |
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| ;), 17th 2007f November, 2007 |
| WHAT A PROBLEMS WITH GLOBAT.COM i can't belive what happening .. Charged 1203902139 TIMES i have most cancel my new credit card to stop them. Fucking terible hosting company. STAY AWAY. I sedning milion of e-mail and still dont respond for refunde my money.. |
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| Bobby, 02nd 2007f November, 2007 |
STAY AWAY FROM THIS COMPANY.
Globat requires you to always have a valid credit card attached to your account so they can put unauthorized "upgrade" charges on it. Also, my site was redirected to a Globat ad site. I contacted Globat and they said it was a mistake. Terrible service. |
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| phong, 22nd 2007f September, 2007 |
if you want problems, then go with globat.com
they have been making unauthorized charges on my credit card. i got two charges for $40 in february 07 for their 'upgrade' on hosting service without my consent. the thing is i never had a hosting account with them. i only had a domain registration with them.
i called and got my refund. i canceled my domain registration in feb 07 but now i just got another charge for their domain registration renewal. obviously, they never canceled my account as i requested. |
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| Ann P., 18th 2007f September, 2007 |
| I used globat service over a year. With in that time I experienced unauthorized charges and terrible customer service. I was on hold for up to an hour trying to resolve the situation, guaranteed my money back which took over a month to credit my account. go with go daddy. this service is terrible! |
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| Andrea Pabalan, 18th 2007f September, 2007 |
| I used globat service over a year. With in that time I experienced unauthorized charges and terrible customer service. I was on hold for up to an hour trying to resolve the situation, guaranteed my money back which took over a month to credit my account. go with go daddy. this service is terrible! |
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| leomarie, 18th 2007f August, 2007 |
| i had a few sites with this extortion gang. The sites were down 30% of the time, service was not forthcoming and they were obstructing every inch of the way when I tried to transfer my domains. I had to cancel my creditcard to avoid any further unauthorized payments. It seemed to me we are dealing with a very dubious Californian outfit. |
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| Dennis Aprili, 02nd 2007f August, 2007 |
| One of my acquaintances told me about Globat when I needed a hosting company for the first time. I do not have any problems with these guys, so I'm not even thinking about changing my hosting provider ))) |
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| Alicia, 02nd 2007f August, 2007 |
| I do not understand what problems all these people seem to have with Globat and why I myself do not have any for all these years. |
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| dll, 29th 2007f July, 2007 |
| I have had countless probems with latency and downtime with the server hosting my site. I have switched to another provider who is not much better, frankly, but at least the technical service team are competent and can fix things when they are down. With Globat, they rarely were able to help. |
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| Russ, 22nd 2007f July, 2007 |
You have go to be kidding!
The web is great, but,,,, watch out for thier webmail! It is crap!
And, Customer service does nothing! |
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| Kevin, 31st 2007f May, 2007 |
| Globat was a flawless hoster for me |
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| Giuseppe, 29th 2007f May, 2007 |
| There's only one negative feature I've noticed so far - untrained technical support, but that's it. The service they provide is pretty good. Now I have so much space for little money. I doubt if I can find anything cheaper that that :) |
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| Gang, 29th 2007f May, 2007 |
| No problems with these guys for a long time already. |
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| Christie, 15th 2007f May, 2007 |
| I used them for a bit and then decided to go to providerwebhosting.org because they were giving away free domain names. I may keep my account here as well though |
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| Karen, 13th 2007f May, 2007 |
Great customer service, which is good. Because I have used it WAY 2 often with my site. The site is down alot.I am transferring out.
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| Ed, 03rd 2007f May, 2007 |
| Best hoster I had so far. And I've been hosting my websites with differetn companies for more than 10 years already. |
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| Amanda, 02nd 2007f May, 2007 |
I am an executive in a small-scale firm in the USA, and I take care of 4 commercial sites, most of them sell apparel to wholesalers. As long as I am not good at computers and staff (I am only a regular user), I have to keep an IT team who take care of my commercial and one personal sites. When the year with a really cheap and awfully unreliable hosting company was coming to an end (I do not really understand why it was so bad, I only know that when I tried to open my online-shops, they didn’t open, and I guess the same was for the customers, therefore our income decreased gradually), the development team said we need a new provider, much more reliable, and stable. I said that if that means spending more money, then the provider has to be extremely reliable. Still, our firm is small and we do not have much extra money to spend on the new hosting provider, besides we were really tough on funds at the time because many customers simply could not open the websites. Finally, they said Globat. I said OK, how much is it? When I heard the price I was afraid because it was not much higher. Naturally, I was concerned that it may also be a bad provider. I don’t remember how but they made me believe them. Since we signed for the first “trial” period (first only for one site!) with Globat, I have been checking the website several times a day, cause I was still very uncertain because of the low price. I must say I am relieved now, our profits have increased by 20 per cent, and I believe this is because they have now good access to the website. I have never seen the site down, (although one programmer said he once couldn’t access the website at night). I started then checking the site from my home computer at night. And still I was always lucky and the site was always running. So now I can think of only one case when the site was down.
After six months of “trying”, we all decided we could sign up for other 3 sites, and from now on (we have hosted with Globat for more than a year now), we never even thought of changing the hosting company. I think that there may be other, even better hosting providers which have more benefits, but unfortunately, their prices are a bit too high for our small company. |
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| Brandon, 01st 2007f May, 2007 |
I have been with Globat since 2003 and I am still hosting with them. Had no reason to transfer to another provider. I will not say, that Globat hosting provider is spotless. I had some problems with one of my 3 sites with them, I called them and the problem was solved. I also wrote e-mails to them and they answered them within several hours and once I even got an instant reply over e-mail, and was very pleased.
What I love about Globat is the great amount of web space, also, I believe there are many useful features. I like the chance to use the PayPal Payments, which give me a chance to pay sitting at home. I only pay $7.50 and have 1000 MB of web server space for my sites and files and the 50 Gigs of bandwidth! I also use Flash and MYSQL, which is important for my sites.
I have read a couple of bad reviews about the Globat hosting provider and I am wondering now what made the people write such things. I do not really think this is true, as I never had anything terrible like constant outages and the like. Of course there was a time when the site was not running one day, but I found out they were upgrading and that was only for my benefit. I think the server became faster. Either I am just lucky, or Globat is an OK hosting provider. |
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| William, 01st 2007f May, 2007 |
| Fine hoster. So much space for cheap, and it is always up! |
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| Jeremy, 27th 2007f April, 2007 |
I despise their policy of giving you 'auto upgrades' and charging your $40 bucks if you happen to not actively reject the offer. I have tried to stop them but have been ripped off like this 3 times in 9 months.
Warning - your credit card company cannot stop them once you accept the terms. Technically I have no recourse but this is STINKS ethically. |
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| James, 26th 2007f April, 2007 |
| Great hoster if you need my opinion. |
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| Alex, 26th 2007f April, 2007 |
| It was a fine hoster fo me so far, never an isuue that would make me worry. |
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| xnhxazx@gmail.com, 07th 2006f December, 2006 |
| funny ringtones |
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| matt, 01st 2006f May, 2006 |
| I have to agree with Brooks as far as the tech support is concerned. They have alot of untrained tech support reps but the service is pretty good. I've hosted several sites with them in the past few years and I've only had one issue which conserned the lack of knowledge with the reps. Overall, I have still enjoyed the experience. |
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| Brooks, 11th 2006f March, 2006 |
| Globat tech support is okay until you really need it. Then you're screwed. The tech support staff has difficulty understanding plain English (outsourced to India?). Repeated phone calls and emails don't help. I'm at this site because I'm looking for a new host for my multiple domains. Don't use Globat if you're a serious web designer/host. |
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