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Visit www.mochahost.com |
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Mochahost General Information |
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Mochahost is providing Linux web hosting services, has been founded in 2003 and now it's five years in business.
mochahost.com average uptime is 99.995% (rank #694 on our directory) with total 82914 successful and 4 failed checks,
monitored since 2006-02-28. Similar companies with 99.995% uptime are and jslane-hosts.net.
Search for "mochahost.com" on 3 biggest search engines returns average of 1822 results so company name popularity rank is #702.
There have been 236 positive votes for Mochahost and 20 negative.
And overall company rank on our directory is #81 (similar companies are webmasters.com and webnet77.com)
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Web Hosting Packages |
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Soho Plan (Type: Linux) - 5000 MB space, 50 GB bandwidth for $3.71/mo
Business Plan (Type: Linux) - 10 GB space, 100 GB bandwidth for $5.96/mo
Mocha Plan (Type: Linux) - 20 GB space, 200 GB bandwidth for $10.46/mo
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Some technical data about mochahost.com |
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IP Location: Everyones Internet
Blacklist Status: Clear
Nameserver: NS3.MOCHAHOST.COM NS10.MOCHAHOST.COM
Registrar: ENOM, INC.
Server Type: Apache/2.0.52 (Red Hat)
Website Title: MochaHost.com :: The Online Central
Description: MochaHost is a Full Service Online Firm providing Affordable Web Hosting, Web Design, E-commerce and Promotion Services - designed to answer your business and e-commerce requirements. Why deal with the hassle when we can help you with everything you need
Back to "M" directory |
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www.midPhase.com
#1 MOST RELIABLE, 25000 MB Space, 1500 GB Bandwidth, Free Domain for Life all for $7.95/mo
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www.IXWebHosting.com
Value for Money: 100 GB Space, 1000 GB Bandwidth, Host 2 Domains, Free domain registration, all Just for $3.95/mo
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Web Hosting Reviews and Ratings |
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| Bryan G, 05th 2008f May, 2008 |
| I am with mochahost right now and I have been pleased. Their customer support could be a bit better but thus far the service is great. You need to have aliases to e-mail accounts and their is "support" for added domains but you may need a "reseller" account for that. So far, they have been great and I would recommend them to other people. |
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| Daniel, 31st 2008f March, 2008 |
| very worst hosting site ever. do NOT sign up for them their tech support sucks, and things in the cPanel don't work. and when you ask them why they say "oh it wasn't meant to do that, someone just coded the wrong title on that page.......HORRIBLE |
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| Kyle, 19th 2008f February, 2008 |
| WORST HOSTING COMPLAY IVE EVER DEALT WITH. I face errors left and right, and now I feel I have no one to turn to when I have them. They answer their tickets with stupid answers even when I've stated that I want a personal answer not some copy and paste crap, and they are unfriendly and a complete pile of crap. I bet a pile of dirt could do a better hosting job then them! |
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| Alexis, 15th 2008f February, 2008 |
| Mochahost is the worst hosting company I have EVER used. The control panel is the worst ever, and it takes me hours and even days to figure out the simplest tasks. When I try to find the answers in help, it is impossible to understand their instructions. I tried the chat help and the guy said he needed my password to help me.. not secure. I tried phone supportm and this TERRIBLE guy called me back and insisted for 20 minutes that I should use the help and tutorials on the site. He would not answer one question for me, I was almost in tears. I finally asked him, "do you even know how to password protect a directory?" and he said " not off the top of my head." BAD BAD BAD.. I am now going back and forth with them over email and can only pray they help me. |
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| Mike, 24th 2007f December, 2007 |
| Mochahost.com is the worst hosting company i've ever seen. Their support sucks, their cPanel sucks. I rather go to HostMonster or BlueHost. |
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| drew, 20th 2007f October, 2007 |
went to mochahost because I needed a cheap out from my previous host, only then to realize after a hour of being in their control panel (worst designed control panel in history of hosting) that this was a horrible decision on my part. I definitely got what I paid for, a cheap host!
I have transferred away and that took a while to do. Couldn't get a ticket response to save my life. Once they did they acted like they didn't know what domain they were doing even though it was the only one on the account.
Support was terrible for anything as well, they would never help out when I had issues on spam in my email. By the way, they have no spam blocking, even if they tell you they do, they really don't because it was terrible. I would get 400 spam messages a day! I hardly ever gave out that email address and it would be flooded.
Anyways, couldn't be more excited to be away from them. I have a better host with more goodies.
Stay away from this host, they are pathetic. |
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| Dennis Kai, 05th 2007f October, 2007 |
Worst Host, and Worst company in the industry!!!!!!! And non-sense customer support!!!!
I bought their hosting plan abt 1 year ago, and i cancelled it with 1 month after i purchased for its poor services!!But, when i transferred my domain to them when i purchase their hosting..
And before i transferred my domain to them, it was already renewed to 2009, and when i cancelled their hosting, i was charged $8.9 for one year renew fee!
And now, i want to transfer my domain to another company, so i ask them to unlock my domain and give me the Auth Code, the STUPID company ask me $15 for account reactivation, and $26.85 for the remaining year of my domain!F**K!!!
and they also block my email address which was used when i purchasing. then i send them an email via another email account! But, 3 days to receive their STUPID reply!!!!! F**K YOUR A*****E |
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| Administrator, 28th 2007f July, 2007 |
All fake positive reviews have been deleted (I checked IP logs and all positive reviews were submitted from the same computer!)
So now only real reviews about mochahost.com left.
I personally can say, that I never seen anything more dumb like this company... To the owners of mochahost: why did you think that positing positive reviews about yourself will work? LOL. It really worked you can see result now :)
To others: you can help us and other visitors by putting a link from your website to http://www.vistainter.com/reviews/M/mochahost.com/ This will help this page to stay on top on Google when someone will search for MochaHost reviews. |
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| Mochakiller, 19th 2007f July, 2007 |
| Check out the Mochahost losers spamming this site with junk, trying to hide the BAD REVIEWS of their LOUSY COMPANY!!! lolz lolz lolz |
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| Eric, 18th 2007f July, 2007 |
| Terrible host, terrible company, and they're spamming this board (and other boards) with fake reviews to make themselves look good. Real professional, fellas. lol. AVOID MOCHAHOST |
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| William Hall, 14th 2007f July, 2007 |
| LOL at the review below (Terrence Lassiter). You're right buddy. MOCHAHOST IS SPAMMING THIS WEBSITE with fake positive reviews. The idiots are so stupid they've used the SAME NAME MULTIPLE TIMES. Nice to meet you "Dilan Diloff" (how many posts have you made?). At least you're not using your real name "Chris Angelov" anymore. Moron. This company must be run by a bunch of 13 year olds! |
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| Terrence Lassiter, 14th 2007f July, 2007 |
First, I have to laugh at all the phony positive reviews that Chris Angelov (owner of Mochahost) is posting. He was so stupid he actually used his real name on the Mar 18, 2006 review.
That should tell you how pathetic these people are, and how hard up for business they are becoming.
Mochahost has severely gone downhill in the last year. I've been with them since 2004, and they were fine for a while, but then they got into some legal disputes, lost half their assets and half of their employees.
Why am I telling you all of this? Because it directly impacts the service you get. Beginning January of this year, I began experiencing awful server performance and downtime. One of the tech support folks (who has since quit... wisely) confided in me their troubles. Their servers are just not equipped to handle high traffic any more.
Furthermore, their dwindling tech support staff is unable to handle all of the irate customers that result from their failing system. If you don't believe me, try calling their "24 hour phone support" and you'll get an answering machine. They will never call you back.
Their online support ticket system is just as bad, with average response times ranging from 3 days to never.
I am terribly disappointed in this company which I thought, 2 years ago, would be a host I could trust for my growing business. On the contrary, as my business has grown, demanding more service, their service has dwindled.
It is no longer a productive relationship, so I have decided to cut ties and go with a reputable & reliable host.
P.S. Now would someone please delete all of these spam "positive reviews"? Chris, you're pathetic. |
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| David, 14th 2007f July, 2007 |
| I recently bought a package with Mochahost, and needed some custom Perl modules installed, and to find out the path to sendmail. It took 10 days to get a simple module installed, and it's been 6 days with no response as to sendmail. I will not be recommending this host to anyone. |
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| Lisa Farrow, 14th 2007f July, 2007 |
| Terrible company! Their servers are outdated and slow. They usually crash twice a week, and you lose your emails every time. When I asked for a refund they refused. I switched to a more reliable host (Godaddy), but unfortunately I never got my money back from Mochahost. Don't let them cheat you too. |
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| William Hall, 12th 2007f July, 2007 |
Mochahost is the worst company I have ever dealt with. They are unresponsive, rude, unprofessional, and most importantly THEY DO NOT REFUND even though they advertise a money back guarantee.
I signed up for a soho plan, and within 48 hours I was displeased. Perhaps their services are suitable for small personal websites, but if you have traffic of more than 2000 visitors per day, you will suffer from slow server response, lags and downtime. They are just not built to handle serious traffic.
This is ok, and I was willing to part ways amicable if they would just refund me and let me leave. Instead I received 14 (yes, I counted them, 14) emails ranging from "We can't do that" to "Are you sure?" to "Are you realllly sure?"
In the end, I didn't get my refund, and they simply deleted my account. Mochahost is a fly-by-night operation which will steal your money and vanish at the first sign of trouble.
Again, I say if you are a small website owner and you don't require high performance (and if you never need to contact tech support), then you may be ok. But if you expect professional service from a trustworthy host, go elsewhere. |
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| Jen, 26th 2007f June, 2007 |
Their costumer service is horrible! If you get stuck, be prepared to leave.
You are now chatting with Y @ MochaHost (Sales)
Y @ MochaHost: Welcome to MochaHost Live Help ! How may I help you?
Jennifer: Is there a living, breathing tech support person present?
Y @ MochaHost: yes
Y @ MochaHost: how may I help you>
Y @ MochaHost: and please do not be so sarcastic
Jennifer: I wouldn't be so sarcastic if the tech support was a little, say, supportive.
Jennifer: I've been trying to cancel two sites for a few months and they still demand payments.
Y @ MochaHost: Sorry but the tech support doesn't solve billing issues... What can I do?
Y @ MochaHost: I told you already - everything related with the payments and so on is BILLING issue
Jennifer: Can't you cancel them? They won't let another activate until I cancel the others.
Y @ MochaHost: please make this with the billing dept
Y @ MochaHost: what do they answer you when you write them????
Jennifer: They DON'T answer. That's the problem.
Y @ MochaHost: This is not impossible.Usually they answer in 24 to 48 hours.
Jennifer: It's been MONTHS.
Y @ MochaHost: Open a ticket in the help system or email to our Billing Department at billing@mochahost.com. I really can't do anything else. I do not have access to the billing issues, I can't see billing tickets. I am sorry.
Y @ MochaHost: If you have opened tickets - update them.
Y @ MochaHost: Ask what is going on and why there is no answer.
Jennifer: I will. |
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| Tito, 09th 2007f June, 2007 |
WORST HOST EVER
VERY BAD support,i filed a support ticket under URGENT and it took 2 WEEKS till i got a response back,back in January i lost ALL MY FILES,STATS all because there server crashed and it took them over 1 week till i got a response back from them when i asked what happened to my site,i filed a support ticket this week and it took 6 days till they finally had a solution as it took them over 24 hours to reply back each time
My renewing is coming up for both my sites and i can tell you i WONT be renewing with mochahost |
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| Jessica, 29th 2007f March, 2007 |
customer service is the WORST!!! You're talking to a Answering machine not a real person. I signed up yesterday and I needed some help uploading my site to their server. I think I most of called 10x and no one called me back(all day)!!! The next day I tried again. This time I called 3x and someone actually called me back. He told me that he saw that I called all day yesterday and he's sorry for the late response. PLEASE!! I TOLD HIM TO CANCEL MY ACCOUNT. He then told me to send an email to billing if I want my account cancelled. WTF!!! They told me that it would take 24 -48hr for someone to respond to my request.
PLAIN AND SIMPLE....DON'T SIGN UP WITH MOCHA HOST. |
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| piyanka jain, 05th 2007f February, 2007 |
| MochaHost sucks! I signed up for Business plan and it came with 3 domain hosting. But actually when I had transferred 3 domains, I realized, they support 1 domain and had 2 other domains as alias. So I could set up emails with only one domain and not others. They mis-leaded and their support people are horrible, rude and are not very helpful at all. So beware of those guys. Now the interesting stuff of getting my money back. |
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| EV, 17th 2007f January, 2007 |
Signed up 5 days ago. They said a welcome email with all my hosting info would be sent in 24 hours. Still have not recieved it. Tech support can only ask me "you mean you haven't received your welcome email yet?" duh!
Not sure if they are stupid or just new to this, their phone system is a joke, a teenager with an answering machine, no real people answer the phone, just voicemail. |
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| Day Calla, 06th 2007f January, 2007 |
I've had three hosts before Mocha Host. First one had too good of a deal and went out of business, the other I just kept finding lower deals... and with Mocha, I really got what I paid for.
I really hate navigating Mocha's control panel. I feel like I have less power over what I paid for because of the control panel and it frustrates me.
More frustating is the customer support. It really depends on who you get. Some people are very cordial, but recently I've been "hung up on" twice during the live support for, basically, not typing fast enough. Often times, though I'll get a polite tech support person, I'll feel like they don't know what they're talking about and they're giving me scripted answers. "The servers are experiencing a temporary overload due to maintence and will be restored soon." and that's all they'll seem to say. It's very frustating.
My domain goes down every month, just like a woman. The last time I lost data. This doesn't seem like much, you might think, or you might think that your personal computer messes up more, but I have never had a host have this much downtime.
Mocha Host is unacceptable. I actually asked for a new host for Christmas. I didn't get it, and I don't have the money to waste (I still have 6 months paid for) so I'll just have to grit my teeth and bare through it. |
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| lebird, 06th 2007f January, 2007 |
| The server for mochahost that hosts my business has been down for over 48 hours and is still not up. I have now lost business and am still unable to get any email or my business site running. For an any business or e commerce site, this long down time is very hard on your revenue. |
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| Alice, 06th 2006f October, 2006 |
| I've just signed up for hosting with MochaHost and have not heard anything for over 24 hours - support won't respond.. and live help, is not a big help at all. I'm quite worried to be honest. And a little disappointed in the service level thus far. |
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| Luke, 21st 2006f September, 2006 |
| I recently bought a package with Mochahost, and needed some custom Perl modules installed, and to find out the path to sendmail. It took 10 days to get a simple module installed, and it's been 6 days with no response as to sendmail. I will not be recommending this host to anyone. |
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