| Amy Jo H., 04th 2008f June, 2008 |
| We just came over to One World Hosting this spring, but so far we've been quite happy. The only "technical" thing we have seen was that the server our account was on was upgraded about two months ago, and it was perfect - never even noticed the work. Any time I have a question I can call and talk to Anne or Stephanie or Greg - everyone seems very helpful. Our last host was a little bit cheaper, and not horrible, but we could never get a live person to actually talk to us. We talk to our customers every day, so maybe that's just our preference, but it what we wanted in a web host. |
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| Carlos, 03rd 2008f June, 2008 |
| One World Hosting did go through a rough patch with Navisite, but I think they've come out through the dark patch. Last month they increased my account space 7x (!) plus more bandwidth - no charge. They're still the only hosting company I've ever been able to call and talk to someone who actually speaks english. You can find a cheaper host and send your money overseas, or you can work with a company that weathered a rough patch and DID make good on their promises. |
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| joseph, 22nd 2008f April, 2008 |
| oneworldhosting.com has been our server for about 7 years, in the last 5 mos there has been nothing but problems with server being down, email problems galore. Today the server has been down for the last 5 hours and keeps promising to be back up soon. owh is inept and one should think twice before selecting them as your server if your business has any importance to you. |
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| John, 22nd 2008f April, 2008 |
| The 99.98% uptime figure above does not ring true with me. Several times we have not been able to access our website, nor Oneworld's. Apart from the three days or more offline when it "migrated". It used to be good, and features on the Control Panel still are good, but we are moving. |
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| JB, 28th 2007f November, 2007 |
So it appears that the data center that used to host One World's companies was acquired by Navisite in Andover, MA.
Navisite moved all of Oneworld's customers up to Andover in November, aka the "migration".
I guess there is some industry consolidation going on. If you switch because of the recent downturn in the quality of service/reliability of Oneworld hosting, you need to find out who owns the data center.
If you switch "hosts" but not data centers, you may still have the same problems as it appears Navisite is the underlying problem. |
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| Andy, 17th 2007f November, 2007 |
| The comment about OWH not sending pre-bills is not accurate and they do not shut your site down without notice. I have been a customer of OWH for 6 years and they have always been very good to us. We made it through the transitition without losing one customer (out of 200) and I rack that up to the good working relationship of us and OWH and us and our customer. If everyone would have notified their customers of the move and the possible problems that can happen during a HUGE move like this, I don't think you would be seeing the outrage that you are now. It was rocky, but they have good intentions. |
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| Diana, 09th 2007f November, 2007 |
| I used to be very happy with OneWorldHosting up until this past summer. Now, my email does not work half the time. I seem to be able to receive email using my OneWorldHosting account, but not send it. Of course, that was up until the recent, infamous November 2007 "migration" when I was not able to either send or receive email for five days. That was a new one. Now, I am simply back to the "norm" of every few hours getting error messages, where I can once again receive emails through the domain I host through OneWorldHosting, but not send any email with that domain. For that, I have to use another email account. I totally regret that I recently pre-paid for a full year. If I could cancel, get a refund, and switch to another ISP where my email would actually work even MOST of the time, well, that would be a big improvement. I don't know what happened to OneWorldHosting. Up until this year, they were a good ISP. I went with them because CNET.com gave them a very favorable review. I guess things have changed over there. New management or something. The company is totally in the toilet now. Time to bail on this company. |
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| CJ, 09th 2007f November, 2007 |
Quality of service is still spotty. One of my sites is working better (compared to pre-migration); another is definitely worse off (notably when loading banner images - very small ones at that).
Support is also spotty. I reported errors re the unavailbility of SiteXpress (their web building tool) and they closed the ticket twice, saying it was fixed. As of 5min ago, loading SiteXpress generates a server error message. |
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| mazsola, 09th 2007f November, 2007 |
We have switched after this nightmare Oneworldhosting called migration. This was negligence. Customers of Oneworldhosting have lost millions of dollars. There is no excuse for this.
Oneworldhosting should be ashamed. |
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| Dave, 08th 2007f November, 2007 |
OWH is doing nothing but chating with other reselers and posting.they move the 500 servers on a truck and told you they migrate into new servers
http://www.alahosts.com/phpBB2/viewtopic.php?t=5566
http://www.alahosts.com/phpBB2/viewtopic.php?t=5634
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| MG, 07th 2007f November, 2007 |
| Also a long time customer, but I can't wait any longer for email to get working. The question I am waiting for them to answer is, will they waive all early cancellation fees on prepaid annual accounts, and refund the prorated portion of the account. Their policies say they don't do this, but under these conditions, it would seem that they have not met their end of the user agreement. Any lawyers here? |
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| One Up, One Down, 07th 2007f November, 2007 |
| First of two sites was operational yesterday afternoon and both sites were operational as of last night. 4+ days was starting to eat away at our staff. This morning, first site back down hard - Second site operational. Our ticket is logged and waiting for a response. In retrospect, if OWH would have let us know about the possibility of such amazingly extended downtime a message to our clients when they access our site would have been helpful. Now they just go somewhere else. Thanks again OneWoldHosting.com you have really helped us to remove the trust we had with our customers also. Thanks again for the quality service! - Thanks again... |
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| Thomas, 07th 2007f November, 2007 |
| Been with them for almost six years now. In the past year they have had more snafus and downtime on my email and web site than all the previous years combined. Now this...four days of down time for web and email services? They are not answering the phones and tell you to email a gmail account? C'mon! |
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| TheTech, 06th 2007f November, 2007 |
| OWH promised new servers but they moved the old servers turned then on only on 11/5. There was no software or hardware upgrade on the servers. it was just moving the hardware to a new location while telling the customers they will have an upgraded servers. most of the servers are 90% or 98% overloaded as far as disk space and the number of sites. servers are using 7 years old Linux operating system with 2.4.33.2 #5 SMP kernel. |
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| Client, 06th 2007f November, 2007 |
There is no OWH Migration Team there is no Datacenter that is belong to OWH. OWH is just a reseller of Albanza . The Owner of OWH is trying to save his business by false update messages.
http://www.webhostingtalk.com/showthread.php?t=646844
please contact me at palmairtag at yahoo so we can gain some power and make sure we get what we deserve after this is all done |
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| CJ, 06th 2007f November, 2007 |
| Are there any options at this point re switching hosting providers, either temporarily or permanently? I doubt very much that the new service will be stable for quite a while (especially with the backlog in queued msgs into servers etc) |
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| EZ, 06th 2007f November, 2007 |
Folks,
Oneworldhosting are a good host and they are trying to be better. I know some of you have lost income and are not able to adequately support your customers. That's regrettable. We will all rethink our contingency measures next time round I'm sure. One thing is for sure though. I won't be switching away from Oneworldhosting. Why? Because for 10 years they have been good to me. They have added functionality to my accounts and haven't charged me a fortune. They have always been there when I need them. I trust them and I know that they will never make an error like this again.
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| DT, 05th 2007f November, 2007 |
| To be fair, OWH has been delivering a very good sevice until this "migration". Now unfortunately things are way out of control. Years of tending to clients and building trust is ruined. We have clients with OWH in the States, Europe and the US. 24 hours of angry clients and no end in sight. Not one site is up despite the 85% posting! The monetary loss is unbelievable. |
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| MK, 05th 2007f November, 2007 |
One world Hosting!!...what a JOKE!...
And to think....a high profile PC magazine gave them a GOOD recommendation!...I'll NEVER again trust a PC magazine REVIEW!!!...after this B*llSh*t.....F-OWH!....and F-Those PC Mag Reviews!!......
My site is losing business every day!!!....I thought it would be back up at least by Monday!!...This is a WORK day guys!....what the Hell????...Losing money...losing money...all from a crappy Hosting company!!!.... |
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| Brent, 05th 2007f November, 2007 |
| I echo many of the comments so far. I've been a longtime customer, and have been pleased for the most part. But I don't see how OWH can stay in business after this fiasco. To have every single customer without their web sites and email, and to cut off all communication -- it's unfathomable. It was frustrating, infuriating, and highly unprofessional. They should have been better prepared. |
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| Try this, 05th 2007f November, 2007 |
If you are a customer of One World Hosting and have been down for days with the recent network outages please contact the Better Business Bureau online and file a complaint. Since One World Hosting is a member of the BBB, this is a great way to get your complaint filed. Click on the link to get started and hopefully OWH can get its act together.
https://odr.bbb.org/odrweb/public/GetStarted.aspx |
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| JB, 05th 2007f November, 2007 |
| Help!! This is causing chaos upon my business and I am soon to be out lots of money. Up until the migration one world has been excellent. I have employees twiddling their thumbs and soon to be very upset customers. I have not found one company hosted by them that is online despite their claims on their emergency page. |
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| DC, 05th 2007f November, 2007 |
| We have otherwise been pleased with One World Hosting. However, this "migration" is quickly changing our view! Not knowing is the most frustrating. with all of the "planning" that went into this change, we're confused as to why it has been such a problem! This is now the 4th day of unknow. This Migration process has costly to our business. |
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| Chris, 05th 2007f November, 2007 |
| I have been a customer of OneWorldHosting for years and have been very satisfied. However, they have really blown it this time. The failure to anticipate the problems they have encountered in this move is inexcusable. Worse, much worse, is their communication at 1worldhosting.com about the problem. At 0330 this morning, they still had a post from 2130 Sunday night saying that they expected to have everything resolved by 2400, but 3-1/2 hours later they had not even updated their post. This morning at 1105 they say almost everything is resolved and a great number of sites are back up. I think they are lying in as much as even their own oneworldhosting.com site is still down. Honest, timely, updates would help a lot. |
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| notweird.com, 05th 2007f November, 2007 |
| sorry, i'm still sticking with them. they have been the most accomodating web host i've had the pleasure of dealing with and i'll stick it out with them during this oddly difficult changeover. |
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| BBB complaints, 05th 2007f November, 2007 |
If you are a customer of One World Hosting and have been down for days with the recent network outages please contact the Better Business Bureau online and file a complaint. Since One World Hosting is a member of the BBB, this is a great way to get your complaint filed. Click on the link to get started and hopefully OWH can get its act together.
https://odr.bbb.org/odrweb/public/GetStarted.aspx |
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| Angry Customer, 04th 2007f November, 2007 |
| We cancelled our weekend operations while we are down. When we called the service line, they have no information except to go to 1worldhosting.com and wait for updates. We do not expect that we will be up and running without more trouble from them. We are hoping for the best, but our sites have been hard down for 39+ hours and counting. Tough way to treat a customer, now we can clearly see what oneworldhosting.com means by "cheap". |
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| Wolverine Coatings, 04th 2007f November, 2007 |
| The good ol' days of good ol' service are GONE! One World Hosting has really gone downhill. We have had som many outages over the last several months. We were going to stick with them in hopes that they would migrate to reliable servers... but... This migration fiasco show me that the problem isn't servers... it's POOR LEADERSHIP!!! They started out saying that this was only going to be a few hours of downtime. They have changed this at least 5 times so far. I'm tired of the ignored support tickets, the ignored phone calls, and the inability to reliably predict this downtime. I believe that they knew all along that this was going to be longer than a few hours and that they quoted a short time period to avoid losing customers. I don't trust them technically and I don't believe that they are a company of integrity! We'll be moving our sites on Monday! |
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| Sheldon L., 04th 2007f November, 2007 |
| Shift of NOC from Baltimore, MD to Andover, MA is taking longer than expected, but this is only the second problem I've encountered with this company is almost 10 years. The first one occured a few years ago when there was a large fire in Baltimore, MD that caused power to be shut down in the area containing the data center. For my money, this company is still one of the best. |
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| I Speak The Truth, 04th 2007f November, 2007 |
This is the worst hosting services I have ever experienced in my 8 years working as a web designer.
1) No billing email notification. They just shut down your internet business. Then replace your home page with the announcement that you didn't pay the bill.
2) You call and call and call... no answer from the phone support line... just keep rigging and ringing and ringing.
3) Email for support, never get an answer back. The site's email support page only leaded you to an error page.
4) A simple migration of servers isn't a few hours down time as promised. Your site(s) disappeared for days indifinitely.
5) These are routine conditions of oneworldhosting.com. Honest to God! |
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| Jack, 04th 2007f November, 2007 |
What happened, where are all my sites?
They have dissapeared, along with my money! |
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| DB, 04th 2007f November, 2007 |
| Service going downhill. More downtimes in the past month, after moving from an "unreliable" host. They migrated to new servers 11-3-07, couldn't figure out the server/IP configurations, kept our businesses offline more than 24 hours. We're having to move elsewhere. |
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| DB, 04th 2007f November, 2007 |
| Service going downhill. More downtimes in the past month, after moving from an "unreliable" host. Migrated to new servers 11-3-07, couldn't figure out the server/IP configurations, kept our businesses offline more than 24 hours. We're having to move elsewhere. |
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| Carlos, 28th 2006f September, 2006 |
| Actually OWH fixed my AOL problem within about an hour - the host big name host I used still hasn't helped! AOL blocking is a real problem, but for my money, OWH can and does fix things - fast! |
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| Brad, 24th 2006f September, 2006 |
| Used to be a good host. But service has gone downhill. My last two support tickets submitted were not even answered. For our organization, the biggest problem is that because of problems with their shared servers, AOL blocks emails from OWH servers. |
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