| Jessica, 07th 2008f March, 2008 |
| I was with readyhosting for over 5 years. Ever since they switched to a new platform, their support service and products are going down the hill. |
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| Mtggal, 02nd 2008f March, 2008 |
| We asked readyhosting for a CSR for a SSL cert - they did send one - for a company other than ours!! And, yes, the ticket was 'closed'. When we contacted them again, they reopened the ticket and stated there was now a $50 charge to 'install' the SSL cert (we've always done this ourselves in the past). No apologies - we did FINALLY receive the CSR and 5 days later (and an expired SSL for website) it has gone to a level 2 and level 3 and no response. Email support is a joke - the English speaking tech support personnel state their hands are tied and level 3 techs will not return my call. Every penny of ours has been invested into our business. We have been out of business for 6 days with the SSL expiration. The only information we are told is that level 3 has it and will inform us when they have closed out the ticket. They are a sham corporation |
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| Edmond Tong, 19th 2008f February, 2008 |
| I've been with them for 5 years, and I've had it with them... I experienced data loss, sites going down.... I'm sure they will go out of business soon. |
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| Rich, 06th 2008f February, 2008 |
| Readyhosting was once a good place when they were based out of WI but when they moved to MA they started going down hill quickly. My site has been down for 6 of the past 12 months. It is "always" your fault but after you fill out a ticket it suddenly starts working again. Worst service you can imagine! Run as fast as you can!!!!!!!!!! |
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| ReadyHosting = Not-A-Clue-Hosting, 01st 2008f February, 2008 |
| Placing our business website hosting with ReadyHosting has been turned out to be the worst possible mistake that we could have made. We constantly experience down time, appalling (at best) technical support fronted by 1st level flunkies who tell you the first thing they can think of to solve an issue. I've never received a correct resolution for a problem during the first contact with support. We have an every increasing list of complaints from our customers who are unable to conduct business with us, not to mention the barrage of ReadyHosting's Service Interruption notifications and their apologies "For My Inconvenience". Don't waste your money. |
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| Judy, 16th 2007f September, 2007 |
| Worst Possible hosting company. They have horrible tech support. Can take days/weeks to fix a simple solution |
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| Ryan, 10th 2007f July, 2007 |
| One of the worst companies I have ever worked with. When you have a problem on your site it always gets worse when they are trying to fix it. Then they spend to much time fixing the problem they created. They are very nice on the phone but cannot help you when your site is down or having problems. Very slow responce to problems. I am very slow. I am shopping around for another company. |
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| Houston Brown, 25th 2007f May, 2007 |
| I was with RH for years and had many rseller accounts. After they switched to the new platform and were bought out by another company it was all down hill from there. I just spent an hour on the phone with them and although they try to help, their hands are tied by there pethaticly slow internal system which seems to always "be slow that day", I am sick of hearing that one. It has taken me months to move all of my accounts to a new hosting provider. If you are looking for a good solid hosting company, stay way clear of Ready Hosting. What I really have to say about them will not be permitted to be written here so I shall refrain and hope that you heed my advice. |
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| David, 16th 2007f April, 2007 |
I canceled my two accounts with ReadyHosting in December of 2005. Yet I was charged for both accounts in January 2007. I’ve been in a dispute with them since and it is the middle of April.
Each time that I call customer service, there is at least a 10 minute wait time. Once I do talk to someone, they have not ability to help me because they “have no authority”. It is like talking to a wall. They have to pass the issue to billing.
Billing then takes about 2 days to respond with a generic response that is less then useless that is far from what was discussed with the customer service representative.
So the process starts again. I call customer service and wait on hold for at least 10 minutes, then speak with a customer service representative that has no authority. So the issue is passed back up to billing. It is a viscous circle that takes about 1 week to complete.
ReadyHosting’s customer service has always been sub-par, and recently is has been horrible.
My next step is filling a billing dispute with the credit card company.
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| ReadyHosting Sucks, 05th 2007f April, 2007 |
| This has got to be one of the worst hosting companies I have delt with. I definately would not recommend using their hosting service or domain registration service. Support is pratically non-existant and if your lucky, when you do get through, you can't understand what they are saying. Need some english speaking support. |
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| RutraP, 18th 2007f January, 2007 |
| Good service, nice support, fast loading pages, not the best price/value on the market but for sure a very reliable webhosting company. Since 2002 I am with them with no regrets, even when they moved to the new platform. Had some issues regarding databases, but where promptly resolved. And when cancelling some of my sites - not moving, just cancelling - I've got a refund for the non used period of time until renewal. Probably in the future they will offer more value for the money or probably they will be a bad webhost, but for the time being, no relevant problems with RH during the last 5 years.I know that we can get much better deals out there with other companies but as use to say: " There are no free lunches". |
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| ArtMan, 18th 2007f January, 2007 |
| Forgot to mention that my last account/domain registration was setup, from request to full disposal ( ie. first page working on the site ) in 15 minutes.I am no kidding, it was the reality. |
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| ArtMan, 18th 2007f January, 2007 |
| I am with RH for 4 years and apart that their products are outdated in terms of price/value/features included, support was always good,either by email,or livechat. Never had any of my sites down and when aplied, had always been notified by their customer support in advance. RH is a reliable webhost, at least for my needs. |
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| Khurram, 27th 2006f December, 2006 |
| I was using readyhosting from last 5 years .. but when it shifted to new platform and they decided to kill the connection on SQL Enterprise manager . i decided to stay with the older owbers which are runing the business under the name hosting.macomp.com .. same old package and same old great support ... i will recommend them to all old users of readyhosting. |
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| Janger, 06th 2006f October, 2006 |
| ReadyHosting should be sued. They are killing their resellers in the eyes of thier clients. Total incometence. |
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| Artur.AN, 05th 2006f October, 2006 |
| No problems with ReadyHosting. Apart from an issue with one of my SQL databases,support was alwayas good either by email or LiveChat and uptime topnotch. |
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| Terry, 15th 2006f September, 2006 |
| Ready Hosting has absolutely NO support. Even the simplest request is answered with "We have checked the situation and there is now problem ... ticket closed" |
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| Don2, 01st 2006f September, 2006 |
I also forgot to mention, they lost the entire sales history for our web site last December. One whole year worth of customer data, gone. And of course, they blamed us for continuing to connect to the old front page of a shopping cart after they changed the URL, leaving the old page up and never having notified us.
I think I hit 'positive' last time by accident, bah.
I'm sure there's more I forgot... |
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| Don, 01st 2006f September, 2006 |
Their "migration" was actually a buyout by Endurance International, a holding company that is buying up webhosts. Look up the two company names on Google and you'll get more of an eyefull than you'd ever want, most to all of it negative.
Personally, they've lost the entire contents of our webmail, and when asked for an explanation, snottishly told us that they don't back up the servers the email is stored on and we should have been downloading email locally. Why the hell offer WEBMAIL then???
In addition, this last week, they took a full week to restore a simple DSN that had mysteriously vanished, then screwed up the reconnection, costing us a week worth of sales.
As a previous poster said, the only thing that's stopped us from moving to a new host so far is lack of time to migrate our shopping cart to something other than cart32.
Readyhosting went, almost overnight, from a top rate web host to absolute, utter, crap. |
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| Frank, 18th 2006f July, 2006 |
I was with readyhosting for 5 years. It used to be solid company with relatively good service. Now, after they moved to new platform my site is unstable, sloooow, asp pages do not load fast, 80% of time response from the server is slow. Support is disaster. These guys do not understand what I am talking to them. I gave them three months to resolve internal problems but it was more than enough to say final no more. I'm moving my site to other place. I am sure that I can't find worse than RH.
frank, IL |
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| Andy, 22nd 2006f June, 2006 |
| Since they moved to their new platform (March 2006) their services SUCKS. My sites are down frequently and they fix the problem but it reappears a couple of days later. I have been with them for 3+ years but I'm moving everything to a new provider ASAP. |
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| LJ, 31st 2006f March, 2006 |
| Readyhosting has given us the worst week in our website owner career and its not over yet. Nothing is fixed after the migration on our 4 major websites. I call, I send email for support, I follow up and its like Im talking to a wall. Nothing but nothing has been fixed since the day of migration 7 days ago. We would leave except we have too many hrs & money tied up in the development of the Cart32 shopping carts. This has been the worse experience ever... is it going to always be like this? The techs dont seem to understand what I am talking about in great detail with links, snap shots of the error messages, etc. Unbelievealbe.... |
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| Scott, 05th 2006f March, 2006 |
| If you have SQL Server do NOT use readyhosting after 15 March 2006. You can no longer use Enterprise Manager to backup your databases. Readyhosting is blowing it ! |
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| balagh, 19th 2006f February, 2006 |
Their disk space is 1000 mb.
Good customer support but their new platform transform for old customers only was not that 99.99 % uptime.
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| William, 01st 2006f February, 2006 |
Readyhosting's unlimited bandwidth seems to be changed to a 200GB limit.
There have been recent problem outages, as noted by others and verified by me.
"Migration" to their new platform is not automatic unless you have a brochure Web site. |
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| Dylan, 03rd 2006f January, 2006 |
| I have had it with readyhosting. They have far too many network outages and are not even close to there 99.9 percent uptime "gaurantee". I signed up a new account with problemfreehosting.com a month ago to try out another host provider and so far I like those people so I am moving all of my accounts to them. Good luck everyone. |
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