| MartyS, 03rd 2008f July, 2008 |
| Antone doing business with siteturn is in for a lot of problems. Terrible service, then you get caught in a never ending loop when you try to cancel your account. STAY AWAY |
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| WS, 18th 2008f June, 2008 |
| The worst hosting company we have ever been with. We are pulling out our clients. When you decide to do so, download everything from your space first before informing them about leaving. Otherwise, they are going to plant some phishing contents, then lock your site download, saying your site is under FBI investigations. The billing department will charge you even 1 year after you leave the company, so ask your credit card bank to revoke the card they have in file and issue a new one. Talking to the billing department, ONLY IN YOUR DREAM. |
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| IGotScammed, 11th 2008f June, 2008 |
| Hit me for $500 so far. I have both my credit card company's fraud divisions involved. Same thing as Janie B. One of the better scam artists I have come across. |
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| mekaeel, 17th 2008f January, 2008 |
I've been with Siteturn for four years now and I'm about to change to another host. Their tech support is TERRIBLE!!!
I've been experiencing difficulties for the past two weeks and they don't even answer my emails or chatting requests. This isn't the first time this happens to me, but this time I decided that I should just leave and be done with it.
As everyone say, the only good thing they offer is the Bandwidth and that's that! |
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| Michelle, 02nd 2007f October, 2007 |
| I just setup with siteturn for my new online store. I was getting very frustrated with setting up the shopping cart but their ecommerce guy Rick was really nice and helped me so much. I'll have the store finished nicely in a few days. Very happy new client :) |
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| JJ.C, 15th 2007f August, 2007 |
Good hosting providers!.Now days all hosting companies are mostly about support, these guys give great support 24hrs a day. Great prices and great uptime. They are friendly, professional and its good to see a company dedicating so much for customer satisfaction. Been with them for 4 years now and have several accounts with them, I have refereed friends that have been happy with using Siteturn as well. Keep up the good work guys.
JJ. |
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| Peter., 09th 2007f August, 2007 |
| Happy Client !Better service than other hosting providers I have dealt with. Great response time to support and been pretty happy with the uptime and prices for the pas 14 months I have been using them. |
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| Daniel C., 15th 2007f June, 2007 |
| Ex Unhappy Customer - i was on a shared hosting plan where my site was down frequently. when i asked to cancel my service with them because their servers were always going down. They kept my money (over $200) i paid in advance - I left anyway. I wrote them - no reply. I called - no reply - they ripped me off. |
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| Marie W, 01st 2007f May, 2007 |
| So far so good.. its been 8 months and have always been able to reach support and alot cheaper then my old hosting company. |
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| Carolyn, 21st 2007f March, 2007 |
| I feel very lucky so far. I always get them on the phone with no delay :) I have not had any issues and they were very helpful in moving my site and database from valueweb. Last 10 months have been very good with these guys. |
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| Christy P., 19th 2007f March, 2007 |
| Completely frustrated! Cannot get support to respond to emails. I can't access their website it appears to be down as well as mine. An overall terrible experience thats never ending. |
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| Kate, 19th 2007f March, 2007 |
| Started having a lot of problems in the last month or so. Right now I can't even get the siteturn.com page so I can phone (wait on hold and get hung up on!) to see what is happening!! |
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| Jen S., 08th 2007f February, 2007 |
| Horrible customer service, often no one will answer the phone during business hours, support emails go unanswered. Refused to acknowledge that my site was down a while back. Total infuriating experience ini all. |
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| Max, 08th 2007f February, 2007 |
| Terrible. Site is always going down. It was once down for over 24 hours and just last night it went down and has been down for 12 hours. When I ask for reimbursement they don't respond. Hard to get a response or support.Don't go there unless you want a cheap headache and don't mind your site being down a lot. |
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| Jen Tai, 03rd 2006f August, 2006 |
Great service and support, always available support, never had billing or down time problem. Been with them for 8 months. Much better than my former hosting provider.
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| Jay.RD, 01st 2006f June, 2006 |
| Very helpful tech Support, been with them for 3 years had no billing issues or downtime. Just recently upgraded to the E-commerce Plan with Miva, been very happy with the service I'm getting for such a great price. |
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| S. Patel, 25th 2006f May, 2006 |
I have been using siteturn since June of 04 and the service is very satisfying. I have refereed several other accounts to them in the past 2 years and have received credits and compensations. The uptime is great, they really do guarantee uptime. Great prices with a professional customer support. Keep up the hard work guys!
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| Bob Feldman, 17th 2006f May, 2006 |
| The worst webhosting service I have ever used. Terrible customer service. You can never get them on the phone. My email service was down at least a few minutes almost daily. At one point I had web access interruptiond for 35 days straight!! When my hosting service term and my domain name were up for renewal I was unable to transfer my domain name to another registrar without having to pay them for the next year to make the transfer. I subsequently just gave up the domain name. Avoid this company like the plague! |
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| Janie B., 12th 2006f May, 2006 |
| Scam artists! Will continue to charge your credit card until you involve your credit card fraud department or cancel the card. They just ignore attempts to cancel any account. They took me for upwards of $1200! DO NOT SIGN UP UNLESS YOU ARE PREPARED TO STAY WITH THEM FOREVER! |
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