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Visit www.startlogic.com |
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Startlogic General Information |
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Startlogic is providing Windows and Linux web hosting services, has been founded in 2003 and now it's five years in business.
startlogic.com average uptime is 99.835% (rank #2134 on our directory) with total 2424 successful and 4 failed checks,
monitored since 2005-06-27. Similar companies with 99.835% uptime are easycgi.com and markethoster.com.
Search for "startlogic.com" on 3 biggest search engines returns average of 137000 results so company name popularity rank is #51.
There have been 257 positive votes for Startlogic and 69 negative.
And overall company rank on our directory is #69 (similar companies are hostony.com and domaindlx.com)
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Web Hosting Packages |
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WindowsLogic (Type: Windows) - 100 GB space, 1000 GB bandwidth for $9.95/mo
ProLogic (Type: Linux) - 600 GB space, 6000 GB bandwidth for $5.95/mo
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Some technical data about startlogic.com |
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IP Location: Texas - Junction - I Power Web
Blacklist Status: Clear
Nameserver: NS1.STARTLOGIC.COM
Registrar: REGISTER.COM, INC.
Server Type: Apache/1.3.34 (Unix) PHP/4.4.1 mod_perl/1.29 mod_ssl/2.8.25 OpenSSL/0.9.7i
Website Title: STARTLOGIC™ - The Trusted Name in Web Hosting, Guaranteed!
Description: StartLogic - Premier Web Hosting. Simply the best web hosting service you will ever get. Package includes tons of space, web based email, frontpage ext., 24x7 support, free templates, a free marketing package, a free domain name and much more.
Back to "S" directory |
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Some bonus features Startlogic offers |
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FREE Google AdWords™ credits*
FREE Yahoo! Search Marketing® credits
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www.midPhase.com
#1 MOST RELIABLE, 25000 MB Space, 1500 GB Bandwidth, Free Domain for Life all for $7.95/mo
www.000webhost.com
Best Free Hosting provider, 250 MB Space, 100 GB Bandwidth - $0.00/mo, no advertising
www.IXWebHosting.com
Value for Money: 100 GB Space, 1000 GB Bandwidth, Host 2 Domains, Free domain registration, all Just for $3.95/mo
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Web Hosting Reviews and Ratings |
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| a. customer, 30th 2008f July, 2008 |
Merde-for-brains. That's what I call these people.
You can reach tech support via chat consistently, but, also consistently, trying to get answers out of these morons is akin to pulling teeth. They just don't pay attention to what you ask and in most cases just copy/paste something from their manual. The only way to minimize the aggravation has been to make bets with myself as to whether they will start typing in less than 2 minutes after I finish typing a question.
If you go with this company, be VERY nice to tech support. I believe one of their techs sabotaged my account (can't disclose details yet, but will as soon as I rid myself of these imbeciles).
Oh, btw, in 3 weeks, I've had 2 outages (where their servers have gone down) and about 4 times when some of their services failed (ftp, smtp, pop).
I don't think it's humanly possible to be more incompetent than these people. |
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| dadaas, 21st 2008f July, 2008 |
this host sux big time, my friend have huge problems with all scripts he wants to install, nothing works, and support? support is worst than ever, they talk like morons, they answers makes no sense, you ask them about furniture they talk about how nice day it is today.
RUNAWAY and STAY away from them or you will regret it. |
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| Amethyst, 16th 2008f July, 2008 |
| I can sum up my review with one word - RUN! Need more? Okay. Customer Service on a scale from 1-10 with 1 being poor, they rate a minus 100. Tech Support rates a minus 10,000! Tech Support is mean to their "paying" customers. Isn't the world crappy enough? With StartLogic, you "pay" to get dumped on. I am nearing the end of my plan and they want to automatically renew with my credit card. Thank goodness my card's expiration date is the one they have. Do you think I will contact them with my new expiration date? No way. I take this as a sign from on high to get the - - - - out! |
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| Coyote, 07th 2008f July, 2008 |
| Start Logic has been a real hassel trying to load stuff into the File manager. It really has no great tutorials. Im thinking of keeping my domains and just going with setting up my own server, that way I know I have backups for everything. |
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| curious how they are ranked, 22nd 2008f June, 2008 |
| how are these clowns ranked in the top of any ranking except in a list of the worst? I'll tell you.... THEY PAY well to sham list owners - what a crock of baloney!!!! |
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| Hittman, 04th 2008f June, 2008 |
Horrible. Slow, unresponsive, broken, and annoying.
Stay away!
http://www.davehitt.com/blog2/category/startlogic-sucks/ |
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| lola, 23rd 2008f May, 2008 |
Free At last, Free At last. Lord God Almighty I am free of Start logic at last!!!
It has been a Huge problem but I finally and successfully migrated elsewhere.
XOXO
Lola |
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| cbl, 19th 2008f May, 2008 |
| NIGHTMARE!!! They migrated my site to the new platform (vdeck 3) and lost some of my files like the index.php! Lost all my updates from Feb.'08. It's been more than 3 days and they can't seem to be able to backup before they started fiddling with my site! This is my 13th month, just renewed this month and that's when everything started going downhill. STAY AWAY! Learn from numerous examples sited here. Charged my credit card 3 times for domain renew, was supposed to be included with my plan. They were suppose to credit back to my account 2 weeks ago...nothing yet. |
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| tony, 25th 2008f April, 2008 |
| they said the domain name was free, but they charged from my CC card. I claimed refund, buy they didn't. suck bad company. |
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| sTAR, 21st 2008f April, 2008 |
| TERRIBLE service. I had not account jet, and they are traying to charge in my Visa card, every day. They are trying my money out, they are trying to steal my money. |
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| Star, 21st 2008f April, 2008 |
| TERRIBLE service. I had not account jet, and the y are traying to change in my Visa card, every day. They are trying my money out, they are trying to steal my money. |
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| df, 18th 2008f April, 2008 |
| You have to wonder if these negative reviews are from the competition! I have been with StartLogic for two years with no problems and have had adequate support. |
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| Dave, 03rd 2008f April, 2008 |
| Been with them a few months - everything works great except its pretty slow. I wouldnt reccomend using CMS on their servers. |
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| Xherziu, 27th 2008f March, 2008 |
Oh man, my first hosting company. They were okay for the most part.
I signed up for their ProLogic plan for 1 year. Had one problem with getting my database up, so I called in, was on hold for about 15 minutes.
The reason I stopped using them was because of overselling. I setup a brand new phpBB2 forum and loading times were 15-18 seconds with sometimes my forum not even loading at all. This was just not acceptable so I had to switch hosts.
Other than that they were okay, website load times were so-so. |
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| Will Chinn, 27th 2008f March, 2008 |
I have had no problems with this company for over a year, so i signed up for a 2nd year with them. On March 7th, 2008 there were some issues that started happening, like my site loading slowly. It has now been 21 days since the issue has arisen (16 days since i contacted them about it) and nothing has been done. I called their customer support number, because support ticket correspondence wasn't working very well, and after being on hold for a lengthy time, i was told by the person on the other end that he was going to submit a support ticket (something i could have done on my own and not waste minutes on my phone). My last support ticket has been closed and ignored. I am filing a complaint with the better Business Bureau.
For those who are seeking the address of startlogic (and being told you have to talk to their legal dept.), here is the address, along with the Better Business Bureau report on StartLogic.
BBB report:
http://data.phoenix.bbb.org/commonreport.html?bid=27003691
StartLogic Address:
Startlogic Inc.
919 E. Jefferson Street #100
Phoenix, AZ 85034
Telephone: (800) 725-8064
Fax: (602) 307-5243 |
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| ToALL, 27th 2008f March, 2008 |
Send a complaint to the united states 'better business bureau" and leave them the bad review, it should help consumers avoid this company.
My friend and I too are having a tough time with this company. I'll suggest to her to leave a complaint to the BBB. |
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| starlogicSucks, 24th 2008f March, 2008 |
| This transition to Vdeck 3.0 is a real nightmare, if you are lucky enough will see all your emailboxes on this new platform. Just forget about all your important Email.. they will never come back.. at least mine are waiting somewhere to be pull out from and old server .. I request them to fix this, and they said to wait for a script to run and do the job for 4 or 5 hours.. It's been a month and still nothing. I call them somemany times.. waiting time is at least 1 hour, waiting for livechat is about 2 hours.. If you are looking for a serious web hosting company.. do not consider this guys. my 2 cents. |
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| justin, 21st 2008f March, 2008 |
| yes maybe 5 alert by day server down slow and service slow. now i host on server surinternet.ca very good |
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| HSLIM, 20th 2008f March, 2008 |
You will be patience has reached its end!!!!!!!! Good example for my website www.5pounds.com
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| Paula, 05th 2008f March, 2008 |
I don't know who has been getting good service from Startlogic, but it certainly was not me. My husband and I were lied to from day one and it just went down hill from there. We were told that our sites would be up and running in a matter of days, and they were not. We were told that the tech would be working on it, but the tech was not. It turned out that 2 weeks after a long and painful illness with this company, the tech was just starting to work on our sites. They lost a d base program, never really answered our questions when asked how they lost it, lied about when the work had been started, etc.
Don't use this company unless you have unlimited min. on your cell phone, have money to burn away, and generally don't give a damn if you are lied to or not. They took our money fast enough, but now they are dragging their feet in refunding our monies.
We asked for their snail mail address, and get this...we were told we had to speak with their legal department. My question to the higher ups in that company would be this....If you don't have anything to hide, why would a customer requesting your address, need to speak with someone in the legal department?!
Aside from being lied to, being put on hold for 2 hours on a Saturday, and 2.5 hours on a Sunday and generally being put on hold for an average of 1.5 hours during the week, being constantly told it WAS NOT their fault for our sites not working/being up properly, that it was our fault things were not being done, I would have to say this company is right up there with being SCREWED UP!
There is no customer service, we are just numbers and money to this company. For every unhappy customer there seems to be 2 happy ones. The happy ones must be employees of the company.
My suggestion to anyone out there that wants to use their service....DON'T!!! You will get nothing but grief and heart ache. |
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| Henry, 03rd 2008f March, 2008 |
Worst company on line, on hold for 1.5 hours, lost a complete Data base, cost me thousands in income, messed up another of my site and deleated all my files when I asked to send my files back to my host and cancel my account, They lie, lie, lie, lie and Lie, they say nothing is wrong when it is, misrepresent their services, paid $USD 300 to get my D base moved and they lost it, a complete job bank, jobs and resumes, theycost me time, money, lost clients and even an employee quit>
DO NOT USE THESE PEOPLE , there is better out there. |
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| RB from Canada, 21st 2008f February, 2008 |
While their price may be attractive, they just "transitioned" to a new platform, which has been disastrous for end users. They have managed to lose people's emails, sent items etc, and have offered no explanation or compensation. It takes hours to get through and deal with tech support, who are not that 'techy' to begin with, and then you wait through a series of referrals that takes days, only to call back and wait hours on the phone again. There is better out there. You are a person, not some #, and deserve MUCH BETTER. I cannot stress how frustrating my (and several of my colleagues) experience has been with this company. There is no cost savings that can account for what Startlogic has put us through. Be safe, not sorry, and GO ELSEWHERE. I guarantee you will be making a good decision. Just take a look at this forum. It's obvious how BAD Startlogic is.
Good luck. |
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| Herb York, 01st 2008f February, 2008 |
| Visit my website at www.astromart.com and register. I need the money. |
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| Luis, 01st 2008f February, 2008 |
| This is a very bad company. Support is incompetent if you are able to get a hold of them. They are currently transitioning my site and many others to a new server. They keep overwriting my files from new to old server, changing the DNS back and forth. I use PHP/MySQL so this is a nightmare. When I call them, they deny anything has happened (and you will wait 40 minutes to get a hold of someone who the only thing he/she can do is write a ticket). Stay away from this company |
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| John, 29th 2008f January, 2008 |
| Absolutely the worst hoting company I have ever encountered. Forget getting anyone on the phone or live chat. |
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| Tina, 14th 2008f January, 2008 |
Absolutely the WORST service I have ever seen. Just today I was on the phone AND online trying to get either a phone or chat person. I had to call back several times because the message system didn't work. I called twice, got a guy on there who said he'd be happy to help me, then put me on hold AGAIN. All I want to do is get a freaking access code so I can transfer my domain name to a RELIABLE company.
That's not all the trouble I've had, just the most recent. Problems from downtime to surprise credit card charges. Trust me, if you go with them you're a fool. |
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| Kem, 23rd 2007f November, 2007 |
Their customer service and support sucks. My business email has been down for three days, and they don't care.
Everytime I call them I'm on hold for at least 40 minutes. I'm trying to move to a different hosting company so I can get my email, but they can't seem to get the dns changed. Man, they suck. |
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| jonas, 22nd 2007f August, 2007 |
| startlogic is very very slow and sucks |
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| Jav, 20th 2007f August, 2007 |
Be warned, getting them to stop charging
your credit card is difficult. They will often not reply to emails and phone calls.
It took me two month to get them to
cancel my hosting and the delay was enough for them to get in another years
fees. Fraudsters. |
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| Larry K., 25th 2007f June, 2007 |
I should have read the reviews here first. Unfortunately, I didn't and signed up for a two year host plan with this company. I had moved to them after having nothing but problems with a previous host service (MidPhase - which for reasons unknown is getting high reviews here).
At first I noticed that this service was slower than MidPhase. Not horrible but it was noticably slower. My home page contains nothing but text and a few pictures. Nothing that would account for the slowness. I mean I could understand it if I had streaming videos and stuff but I have nothing like that at all. This should be a slam dunk.
Literally, one month to the day after having signed up and moved my domain name and all that, I was unable to view my webpage. I called tech support and they provided no information at all about what was causing the problem. I'm currently on hold waiting for a salesperson to pick up so I can cancel and move to another host service. I hope I can get my money back.
Avoid this company! |
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| Christie, 15th 2007f May, 2007 |
| I used them for a bit and then decided to go to providerwebhosting.org because they were giving away free domain names. I may keep my account here as well though |
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| Wayne Stewart, 23rd 2007f April, 2007 |
If StartLogic is refusing to issue you a refund, complain to your credit card company! Raise hell with them. They WILL credit your account whether StartLogic issues you a refund or not. And it's word of mouth, that will see companies like this, put in their place.
I had a bad experience with HostMonster.com. Although they say they are issuing me a refund, they are prorating it after only two days -- 30 day money back guarantee be damned! These guys are just terrible. Type in HostMonster.com in the "FIND REVIEWS" dialog box to read my review in full. I cannot recommend them.
After everything I have read about these hosting companies, it seems none of them are up to the task of actually doing what they say. I too, will be looking into setting up my own server.
Chow baby! |
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| William, 18th 2007f March, 2007 |
| Go away, I lost all my data !!! |
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| Joel, 09th 2007f February, 2007 |
ITS A BLODY JOKE!
THERE TEENAGES AND THERE TAKEN YA MONEY! |
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| Alan Vanchura, 17th 2006f November, 2006 |
i moved to startlogic.com after having problems with hostitnow.
i have had a few hiccups with startlogic but all in all, i've been very happy.
mind you, happy is a relative term compared to where i came from with hostitnow which was a true horror story.
i understand a few others apparently havent had such good experience. it could be their level of expectation or real problems, i do not know.
so far, its been good for me. |
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| lonaig, 13th 2006f November, 2006 |
| I send to them 3 letters in one week just to get answer for some questions, and I didn't get any answer from them, their online help, always appears off line |
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| Katie, 30th 2006f October, 2006 |
| Terrible Terrible Terrible Service STAY AWAY |
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| CAS, 25th 2006f October, 2006 |
ABYSMAL SERVICE
RUN BY A BUNCH OF TEENAGERS |
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| Glen, 29th 2006f May, 2006 |
They are by no win the awards for the WORST WEBHOSTNG COMPANY in business. I really dont know how they can even claim that they have 100% customer satisfaction when they just stink at the job. I signed up with them on the 11th of March and in 4 days realised that they do not meet my needs and requested them for a full refund as per their 30 day money back guarentee. It took them two days to come back to me and after 3 emails then they agreed to give me a refund as asked for 15 business days for the refund to appears in the credit card. I said to myself nice people.
I was so wrong. The next month they bill me again for an account that does not even exist with them. Wrote back to them and first of all Yasmin flat denied me a refund saying that i am out of the 30 day period. After a lot of correspondance going up and down they finally agreed to give me the refund and asked another 15 days again. After 15 days again. NO REFUND. So i write back to them again to find the same lady yasmin again saying that first i am not eligible for a refund. I finally tell her dont give me this BS and then she gives me another of her same statements to give them another 15 days. After 15 days now they come up with a new story today. They just tell me that i am not entitled for a refund. No reason as to why or nothing. But just NO REFUND.
What kinda company is this. First of all there is no co-ordination between their billing and support depts and makes us customers suffer. I have gone to the extent of making a pdf file by copying and pasting all the conversations and sending it to the billing dept cause they dont look at the ticket history. What kinda customer service is this.
Can someone please tell me as to where can i complain inorder to get my money back. I live in Kuwait so i really dont know the procedures for a company in states. There must be a consumer affairs dept but i just cant seem to find it out.
My recommendation. NEVER EVER SIGH UP FOR THEM. THEY ARE THE BIGGEST CHEATS ONLINE. |
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| hel, 24th 2006f March, 2006 |
one word...
Diabolical |
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| Alexandro, 04th 2006f March, 2006 |
| I ordered a hosting plan, but after 36 hours received no configuration e-mail, but my credit card was charged. Support is a joke. |
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